Ordering process was easy. Top tier communication from the team, as in I was contacted within a couple of hours of placing the order to ensure that the order was legitimate and was what I actually wanted. Once confirmed, there was constant communication throughout the process to update current progress, explain next steps, and to also explain the packing and shipping process. This included photo updates along the way, including one to show the cabinet being loaded onto a trailer for shipping. Once the item was delivered, the team again reached out to ensure that there were no defects with the cabinet, and to field any questions that I may have had about the cabinet. The product that arrived was of solid construction. The kit/skin/covering looked good and was well placed. Everything was mounted well, and all in working order. It even came with some replacement parts, just in case. TL:DR - Highly recommended. The company is very knowledgeable, and does great work. Will order from them again down the road.
Jd A I had Tulsa Arcade build me a custom cabinet (Horror Arcade) and man.. these guys are absolutely awesome to work with. They're communication was by far the best I've ever had dealing with a company. They kept me in the loop 100% of the time and helped me design the graphics for it. If you're wanting a custom machine built that is just flawless then these are your guys! The shipping was super fast and I've never seen a product packaged as well as this machine was. You could have ran over it with a tank and not gotten a scratch on it! Awesome job guys!! FWI, I would post a pic of it if I could figure out how.... Lol
Brendan G Awesome base (riser) for my arcade! Made to perfection!
Ordered a custom cabinet from Tulsa Arcades, the end product is amazing. Worth every penny. Had it shipped to Utah, no problem. JC was fantastic to work with. He answered all my questions before ordering to make sure I was making the right choice. He sent pictures along the way during the manufacturing process and asked questions to clarify as well. Once the product arrived he has been great to work with to make sure everything functions as I want. Customer service really is top notch. When it says the cabinet is built like a tank, it is. Excellent quality. Excellent product. Honestly deserves more than 5 stars.
I purchased a custom arcade from Tulsa Arcades over 1 year ago. The owner was very upfront that it would take 6 weeks since it was custom and they had many orders. Tulsa Arcades finished up in the agreed upon time frame and since I am local I went over to pick it up. Everything has been great with the arcade for the last year. I have had no problems what so ever with the arcade machine, the games it runs, or any of the actual parts. My small kids love it and we regularly have an "arcade" night now where we all play together. Tulsa Arcades also makes sure that you are happy as a customer and takes care of things the right way. Since it is a small business it is also nice to see someone who goes the extra mile to makes things right. No complaints at all and I would highly recommend Tulsa Arcades to anyone who is looking!
I had a cabinet modded from Tulsa Arcades and the experience has been the best I have ever had from a business. JC was very helpful with the entire process
J Michael Fuller
Tulsa Arcade is a great company. You instantly feel like family when in conversation. Very trust worthy and you get what you pay for.
Products are awesome no shortcuts and everything is new !! JC you rock bro
Chad Cobble JC is very knowledgeable and has given good, thorough tech support after the sale to get me properly setup for additional settings and controllers. My whole family loves playing all the games!
Todd Nystrom Awesome mod. Simple and easy. JC was easy to work with. Got the mod done quick. No hassles.