4Th Of July orders could take a while to ship!  During BIG MASSIVE sales we get a ton of orders.  You could be looking at 1 to 6 weeks for delivery. Tulsa Arcades is a small family-owned business.   We work hard to get orders out asap.  Please be patient.


    Please read before submitting a request about order statuses 

    Please do not use this form to ask about order status update unless its been longer then advertised.  We have been open about shipping times. If your order has taken longer than the advertised shipping time currently 20 days, then you can use this form to request an update. 


    If you have product questions its best to reach us by phone Monday - Friday 11am - 7pm central time.   We cannot provide tech support on your arcade1up or for products we haven't sold you.   

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    If you have ordered a product and it's been longer then 8 hours, we do not offer cancelations products are made to order so it's possible your product has been cut and is being processed.  Please do not use this form to request a cancelation. 
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What Our Clients Are Saying

Jd A
a month ago
I had Tulsa Arcade build me a custom cabinet (Horror Arcade) and man.. these guys are absolutely awesome to work with. They're communication was by far the best I've ever had dealing with a company. They kept me in the loop 100% of the time and helped me design the graphics for it. If you're wanting a custom machine built that is just flawless then these are your guys! The shipping was super fast and I've never seen a product packaged as well as this machine was. You could have ran over it with a tank and not gotten a scratch on it! Awesome job guys!! FWI, I would post a pic of it if I could figure out how.... Lol

Brendan G
Awesome base (riser) for my arcade! Made to perfection!

​Rich Peterson

Ordered a custom cabinet from Tulsa Arcades, the end product is amazing. Worth every penny. Had it shipped to Utah, no problem. JC was fantastic to work with. He answered all my questions before ordering to make sure I was making the right choice. He sent pictures along the way during the manufacturing process and asked questions to clarify as well. Once the product arrived he has been great to work with to make sure everything functions as I want. Customer service really is top notch. When it says the cabinet is built like a tank, it is. Excellent quality. Excellent product. Honestly deserves more than 5 stars.

Chris Walden

I purchased a custom arcade from Tulsa Arcades over 1 year ago. The owner was very upfront that it would take 6 weeks since it was custom and they had many orders. Tulsa Arcades finished up in the agreed upon time frame and since I am local I went over to pick it up. Everything has been great with the arcade for the last year. I have had no problems what so ever with the arcade machine, the games it runs, or any of the actual parts. My small kids love it and we regularly have an "arcade" night now where we all play together. Tulsa Arcades also makes sure that you are happy as a customer and takes care of things the right way. Since it is a small business it is also nice to see someone who goes the extra mile to makes things right. No complaints at all and I would highly recommend Tulsa Arcades to anyone who is looking!

Ethan Allen

I had a cabinet modded from Tulsa Arcades and the experience has been the best I have ever had from a business. JC was very helpful with the entire process


J Michael Fuller

Tulsa Arcade is a great company. You instantly feel like family when in conversation. Very trust worthy and you get what you pay for.

Products are awesome no shortcuts and everything is new !!
JC you rock bro

Chad Cobble
JC is very knowledgeable and has given good, thorough tech support after the sale to get me properly setup for additional settings and controllers. My whole family loves playing all the games!

Todd Nystrom
Awesome mod. Simple and easy. JC was easy to work with. Got the mod done quick. No hassles.

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